Payment / Dispatch

Shipping and terms of payment

Shipping

Please note that the automatically generated order confirmation from our web store is initially non-binding. Shortly you will receive a binding, checked and possibly corrected order confirmation from our sales staff including freight and packaging costs. Changes regarding the ordered articles cannot be made by our employees, in these cases a cancellation procedure in our webshop must be made by the customer. We thank you for your understanding.

From an order value of 500 € we deliver free of shipping costs via UPS within Germany for orders via our webshop.

Saturday deliveries by UPS are charged with a surcharge of 27,50 €.

Deliveries by freight forwarders are calculated individually and shown in the order confirmation.

If you pick up the goods yourself, we will inform you by e-mail about the availability of the goods and the collection options. In this case no shipping costs will be charged.

 

Terms of payment

You have the following payment options:

  •   Cash payment at pickup
  •    Prepayment by bank transfer
  •    Payment on invoice
  •    SEPA Direct Debit
  •    Payment by Paypal

 

Further details on payment

The invoice amount is to be settled within 10 days in case of payment on account. In the case of payment by SEPA basic direct debit or SEPA company direct debit, you authorize us to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate. You are obliged to send us the mandate in writing with your signature within 5 days after conclusion of the contract. You will receive a pre-notification at least 5 days before the date of the direct debit. Please note that you are obliged to ensure that your account has sufficient funds on the announced date. Special agreements regarding the offered payment methods.

 

Credit check

If we make advance payments, e.g. payment on account, you authorize us to pass on your data to our factoring partner for the purpose of credit assessment based on mathematical-statistical methods. We reserve the right to refuse you the payment method on account as a result of the credit assessment.

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